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UP&SM - Unified Process & Software Management
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Process-Optimisation & Business Software
UP&SM - Tomorrow's Process Optimisation Today
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The Business-IT gap is eliminated - Join us for The New Age of Business-IT
Please, take a few moments to inform yourself about successful process-optimisation based on the new, innovative process- & software-management paradigm UP&SM (Unified Process & Software Management).

Successful process-optimisation requires the elimination of the Business-IT gap and results in:
1. sustainably and optimally designed business processes
2. Software for sustainable and optimal process-support
3. optimally trained and supported staff
This with a sustainably best cost efficiency and protection of your IT investments.

Please contact me for demos and presentations: Dr. Dieter Wenger, Head of Marketing & Sales, phone: +41 (0)61 413 75 26, email: wenger.dieter@e-serve.ch

Your questions (please key in by natural language):
 
The New Age of Process-Optimisation & Business Software
The new generation of process optimisation consists of process management, software management and learning/knowledge management. Moreover it is a merge of these three.
Process Management
From SOA to SOPA
Our UP&SM process management bases on the Service-Oriented Process Architecture (SOPA): Processes - being in the role of service-processes - provide services to other processes. A specific service should be delivered only through one single process within an organisation. This creates a service-oriented, normalized process model - the fundamental base for a process-oriented organisation.
 
Software Management
Processmodel-Based Software Solutions
Our processmodel-based software solutions are pure interpretations of the business-process models. Thus a change of the process model automatically means the corresponding change of the software applications supporting this process. Thus a sustainable maximum of flexibility and adaptability is achieved.
 
Learning & Knowledge Management
Staff Formation
The optimal performance of processes requires highly competent staff. Thus the processoriented training and support of the staff is part of process-optimisation and it is a permanent challenge since processes have a high rate of change. The right Learning Management System (LMS) & Knowledge Management System (KMS) is required which satisfies these requirements.
     
Products & Services
Our delivery includes the process-optimisation platform and all the services for process optimisation. In addition we deliver together with our partners standard solutions which are packaged process-models, packaged business software and learning courses.
Process-Optimisation Platform
UP&SM Platform
UP&SM is a unification of process and software management. It comprises the entire process and thus also software life cycle including documentation, training, testing, controling, operation and support. For this the appropriate enabling technology is required which is the UP&SM platform, the UP&SM repository and the UP&SM engineering portal.
 
Services
All for process-optimisation
Together with our partners we deliver all kinds of services ranging from project management over training to operation (PaaS, SaaS).
 
Packaged Solutions
Models, Software & Courses
An increasing number of packaged process-models, process-driven software solutions and training courses are available which can be customized.
     
UP&SM - Unified Process & Software Management
Con l'obiettivo di massimizzare il ‚Business Value’, la capacità dell'innovazione e l'efficienza dei costi, la configurazione e l'automazione dei processi di business ottimale hanno bisogno di una collaborazione ottimale tra la società e l'informatica, precisamente tra il Business e il Software Engineering. Questa collaborazione è reailzzata per la prima volta con la 'Unified Process Management & Software (UPSM)'. UPSM è una combinazione, una contaminazione e un miglioramento dei principi, dei metodi e delle architetture essenziali come Business Process Management (BPM), Business Rule Management (BRM), Enterprise Content Management (ECM), Service-Oriented Architecture (SOA), Model-Centric Architecture (MCA), Object-Oriented Architecture (OOA) e UML. Inoltre, UPSM utilizza le tecnologie d'informazione le più moderne. Con UPSM, il ‚Business-IT Gap’ non è solamente superato, ma eliminato. UPSM è la base per l'età moderna di Business & IT.